A great service indeed from Econet! However, they need to seriously improve on their EcoCash Call Centre (114). Trying to get through to their "customer care consultants" is a nightmare! I tried this several times late last month on two consecutive days without success (Has anyone ever been able to put a call through?). I kept listening to the automated response system and punching in digits as instructed, only to have my call terminated after some minutes after being told that all the "customer care consultants" are busy.
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